SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

We are serving you with an Delivery partner to deliver your orders to your doorstep. The Charges to deliver anywhere in the UAE is varying from 30-50 AED, while this will be charged directly from you by the delivery partner.

How long will delivery take?

Usually, orders will take 3-7 days to be delivered to you.

What exactly happens after ordering?

Minimals team will be verifying your order, processing it, and hand it over to the delivery partner along with your delivery address.

Do I receive an invoice for my order?

For sure, a digital invoice will be shared to your registered email.

How can I refund or return my order?

Please refer to our refund and returns policy.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

This is subject to your bank processes, but it expected to be debited within 48 hours.

What is the process when payment is failed?

Please contact our customer care team at the earliest.

What should I do if I receive a damaged or wrong product?

Please refer to our refund and returns policy.

Can I change or cancel my order?

Please refer to our refund and returns policy.